How we work with clients

Working with a marketing agency, made simple.

One plan, one team and one point of contact. You'll always know what we're doing, what it's earning and what comes next.

Free call. No pitch deck. No obligation.

5.0★★★★★ Google reviews
2025UK Search Awards finalist

Working with LastToLeave

What working with us looks like.

Working with LastToLeave means one joined-up marketing plan, run by one team, with one point of contact. We work with established, owner-led local service businesses, including multi-location ones. You get strategy, performance marketing and plain-English reporting, all judged on enquiries and revenue, not clicks.

See how we plan your strategy

Marketing agency for owner-led businesses

Three things you can count on.

Most owners have worked with several suppliers at once. Strategy sits with one, ads with another, reports with a third. We take marketing off your plate and run it as one.

See how we keep you informed
  • 01

    One joined-up plan.

    Strategy, performance and reporting sit in one plan. Nothing falls between suppliers, and every channel works towards the same goals.

  • 02

    One team.

    The people who plan your marketing are the people who run it. You'll know who's doing the work and who to call.

  • 03

    One point of contact.

    Robyn, your account manager, manages your full strategy, keeps everything on track and stays in touch with you every week.

Marketing agency case studies

Results from real partnerships.

Every partnership starts with the same first call and the same planning stage. These businesses went through it, and each is measured on the numbers its owner cares about. Some of these reviews use our previous name, Catalyst.

Talk to us about your goals
Two women walking arm in arm through an autumn park
CROSEOGoogle Ads

Clinic33.

What we did

Clinic33 had the expertise and the accreditations. It needed demand. We rebuilt the website around conversion and ran search to match, making Clinic33 the most visible name in cryotherapy across the county.

3xQualified enquiries
+144%Engaged users
+64%Conversions
NH Kitchens logo
SEO

NH Kitchens.

What they said

“Working with Catalyst has made a real difference to our online visibility. Their approach to SEO has helped us climb the rankings for key search terms in our local areas, and we’re seeing more traffic coming through as a result. They’ve also been easy to work with and a real asset to our marketing efforts.”

Ross, NH Kitchens
+79%conversions, May to July 2026 vs 2025
Platf9rm logo
Google Ads

Platf9rm.

What they said

“We’ve been working with Catalyst for coming up to 5 years now and I see this working relationship continuing long into the future.”

5 yearsworking together, and counting
Powerdown220 logo
SEO

Powerdown220.

What they said

“They not only have a deep understanding of SEO but also prioritise listening to our needs and understanding our goals. Their commitment to familiarising themselves with our organisation gives us complete confidence in their services. Catalyst is an invaluable investment for us.”

Josh, Powerdown220
90.7%share of voice in AI search for its category
Chris, Founder of LastToLeave, smiling at his desk in front of a chalkboard wall
ChrisFounder, LastToLeave

Meet the LastToLeave founder

Meet Chris, our founder.

Chris is the founder of LastToLeave. He started out in agency marketing over 12 years ago, leads strategy on every account and is the person clients mention most often in our Google reviews.

★★★★★
“We’ve been working with Catalyst for the last year and have been consistently impressed. They’re strategic, responsive, and bring great energy to everything they do. Chris has a great manner—professional, commercial, organised and able to explain the analytical side in plain English. It’s clear they genuinely care about delivering results. Highly recommend.”
Alan MargettsThe Kitchen Store · Google review

Problems with marketing agencies

Where agency partnerships go wrong.

If any of these sound like your current setup, the problem isn't your budget. It's how the work is run.

Read answers to common questions
  • Too many suppliers.

    One agency runs your ads, another your website, a freelancer your emails. Nobody owns the whole picture, so you end up managing them all.

  • Reports full of jargon.

    Pages of clicks and impressions, but no straight answer on what's working, what isn't and what happens next.

  • Nobody to call.

    You're passed between account handlers and never sure who's actually doing the work on your business.

  • A plan that stands still.

    Staff change, offers change and goals shift. The marketing carries on ticking the same boxes.

Our marketing agency process

From first call to every report.

There are two steps before any work starts: a conversation and a plan. After that, you hear from us on a fixed rhythm, so you never have to chase.

Book your discovery call
  1. Before you commit

    Initial conversation.

    A simple conversation about your main marketing challenges and goals. No pressure. We're finding out whether we're a good fit.

  2. Once we agree the approach

    Planning stage.

    We build your plan and assign your dedicated account manager, who is your main point of contact from here on.

  3. From day one

    Tracking in place.

    We track what's working, where your traffic comes from and which content connects best with your audience.

  4. Every week

    Updates and recommendations.

    Depending on the services you choose, you hear from us weekly with progress and what we suggest next.

  5. Every month

    Meeting and performance report.

    Every client gets a monthly meeting and report covering what we did, what results we're seeing and where we're focusing next.

  6. Every quarter

    Quarterly review.

    We review progress against your business KPIs and your 12-month roadmap, and adjust the plan when your business changes.

Marketing agency reporting

Judged on revenue, not activity.

For growth-focused owners, the number that matters most is return on investment. That's why 90% of the campaigns we run are built with one clear goal: helping you generate more revenue.

Read our marketing articles

What early success looks like.

  • More traffic to your website
  • Higher engagement from visitors
  • More calls, bookings and walk-ins
  • More quotes and consultations

As things progress, we focus on growth you can see: more customers finding your business, engaging with it and becoming paying clients. And we help you track every lead that converts.

What's included when you work with us.
What you getHow often
Dedicated account managerThroughout
Analytics and tracking in GA4, Search Console and Looker StudioFrom day one
Updates and recommendationsWeekly, depending on services
Meeting and performance reportMonthly
Review against your business KPIsQuarterly
Collaboration with your sales teamOngoing
Marketing roadmapPlanned 12 months ahead

LastToLeave Google reviews

What owners say about working with us.

Rated 5.0 on Google ↗
★★★★★Google
“Have been using Catalyst for a few years now, great to work with. Have monthly site performance, updates and SEO reports. Been one of the best business relationships that i’ve made. Nothing negative to say, will use for quite some time to come.”
Kevin StempGoogle review
★★★★★Google
“Catalyst have been carrying out my SEO work now for 6 months and the results have been great. There has been a noticeable increase in traffic to my website and enquiries which have come through web searches. We are only a small organisation but Chris was able to cater the services to meet our budgets and provide great value. I would highly recommend.”
Lee GarrattGoogle review
★★★★★Google
“Working with Catalyst has made a real difference to our online visibility. Their approach to SEO has helped us climb the rankings for key search terms in our local areas, and we’re seeing more traffic coming through as a result. They’ve also been easy to work with and a real asset to our marketing efforts.”
Ross HallidayNH Kitchens · Google review
★★★★★Google
“It's been fantastic working with Chris and his Team from Catalyst Marketing. They've really helped our business grow and have boosted our online presence much more than we could have hoped. I would highly recommend.”
Bill SchaefferGoogle review

Who our partnerships suit

Right for some owners, not for all.

We're particular about who we work with, because we know who we can help. On the discovery call, we'll tell you straight whether we're a fit.

Contact the LastToLeave team

This is for you if you want to.

  • Expand and build a regionally recognised brand
  • Achieve consistent, long-term growth
  • Work with a no-nonsense, performance-focused marketing partner

This isn't for you if you are.

  • In the early stages of your brand
  • After quick, overnight wins
  • Looking for a one-size-fits-all marketing agency

Working with a marketing agency FAQs

Questions owners ask before they start.

Straight answers on contact, reporting and fit. If your question isn't here, ask it on the discovery call.

Read all our FAQs

What is it like working with a marketing agency like LastToLeave?

Working with LastToLeave means one joined-up plan, one team and one point of contact. We take marketing off your plate without you losing sight of it. You hear from us weekly with updates, meet monthly to go through a performance report, and review progress every quarter. Everything is judged on enquiries and revenue, not clicks.

Who will I deal with day to day?

Robyn, your account manager,. They are assigned at the planning stage, manage your full strategy and stay in touch weekly. Their job is to keep communication clear, progress consistent and the goals we agreed on track. You won't be passed between departments or left wondering who is doing the work on your business.

How often will I hear from LastToLeave?

Depending on the services you choose, you hear from us weekly with updates and recommendations. Every client gets a monthly meeting and performance report that breaks down what we've done, what results we're seeing and where we're focusing next. We also hold quarterly reviews to check progress against your business KPIs.

How do you measure whether the marketing is working?

We take a data-first approach. From day one we track what's working, where traffic comes from and which content connects with your audience, using GA4, Search Console and Looker Studio. Early signs include more traffic, more calls and bookings, and more quote requests. Over time we focus on revenue, and we help you track every lead that converts.

What happens on the discovery call?

The discovery call is free, with no pitch deck and no obligation. We talk through your main marketing challenges and goals, where your business is now and where you want it to be. Then we tell you straight whether LastToLeave is the right fit. If it is, we agree an approach and move into planning.

What if my business changes during our partnership?

Things move fast in an owner-led business. Staff change, new offers launch and goals shift. We stay close to your business and keep your strategy flexible, so your marketing supports your growth instead of ticking boxes. Your account manager adjusts the plan with you, and quarterly reviews give us a set point to step back and reset priorities.

Free marketing discovery call

Start with one conversation.

Book a free discovery call. No pitch deck, no obligation. We'll look at where you are, where you want to be, and tell you straight whether we're the right fit.

What happens on the call

Here's what to expect.

  1. We ask about your main marketing challenges and goals
  2. We look at where your business is now and where you want it to be
  3. We tell you straight whether we're the right fit, and what happens next if we are
Book a discovery call

Free call. No pitch deck. No obligation.

Free discovery callBook now →☎